Returns & Exchanges
Returns
- All final sale item(s) cannot be returned.
- If it is within 14 days of purchase and the item(s) are in the original packaging, unused, and new condition a return may be accepted.
- All return shipping expenses (both ways) will be at the expense of the customer.
- There will be a 10% minimum restocking fee.
- If it is within 14 days of purchase and the item(s) is out of box and defective a return may be accepted.
- If it is after 14 days of purchase and the item(s) is out of the box and defective the issue can be resolved through warranty repair/replacement with the original manufacturer.
- Please see Product Warranty Help if you would like Nocturnal Optics LLC to assist you in this process as we are happy to help.
- Once we receive your return, we will process it within 7-10 business days.
- We will notify you via email once we have processed your return.
- Return exceptions are made at the sole discretion of Nocturnal Optics LLC.
Exchanges
- If it is within 14 days of purchase and the item(s) are in the original packaging, unused, and new condition an exchange may be processed.
- All return shipping expenses (both ways) will be at the expense of the customer.
- Exchanges must be of equal or greater value than the original item(s) purchased.
- Exchange exceptions are made the sole discretion of Nocturnal Optics LLC.
DEMO Models
- All demo model sales are final. Demo models are sold as-is and may show minor signs of use or handling. These items are offered at a discounted price and are not eligible for return, exchange, or refund under any circumstances. Please review all product details carefully before completing your purchase.