Lost in Transit & Damages

Package Never Arrived 
If you don't receive your order within 10 days of receiving your shipping confirmation email, please contact us at info@nocturnaloptics.com with your name and order number and we'll look into it for you. 

If your order arrives damaged in any way, please email us within 48 hours at info@nocturnaloptics.com. Please include your order number, details of the damage, and a photo of the item's condition. 

We address damages on a case-by-case basis and will do our best to work towards a satisfactory solution. 

Please save all packaging materials and damaged goods, as they may be needed to contact the shipping carrier and make a claim.