Package Never Arrived 
If you don't receive your order within 10 days of receiving your shipping confirmation email, please contact us at info@nocturnaloptics.com with your name and order number and we'll look into it for you. 

Damages
If your order arrives damaged in any way, please email us within 48 hours at info@nocturnaloptics.com. Please include your order number, details of the damage, and a photo of the item's condition. 

We address damages on a case-by-case basis and will do our best to work towards a satisfactory solution. 

Please save all packaging materials and damaged goods, as they may be needed to contact the shipping carrier and make a claim.